This Privacy Policy describes how MakkPress Apps ("we", "us", "our") collects, uses, and shares information when you use our help center services for Shopify Apps.

1. Information We Collect

a. Personal Information: When you register to track your ticket, we may collect personal information such as your name, email address, and Shopify store details.

b. Ticket Information: We collect details about the tickets you submit, including the app concerned and the issue description.

c. Usage Information: We gather information about how you interact with our services, including IP addresses, browser types, and referring pages.

2. How We Use Your Information

a. To provide and manage our help center services.

b. To communicate with you, including responding to your inquiries and providing updates on your tickets.

c. To improve our services and develop new features.

3. Sharing Your Information

a. We may share your information with third-party service providers who assist us in operating our help center and providing our services.

b. We may disclose your information in response to legal requests or as required by law.

4. Security

We implement reasonable security measures to protect your information from unauthorized access and misuse.

5. Your Choices

You can access, update, or delete your personal information by contacting us at support@makkpressapps.com. However, please note that some information may be retained as required by law or for legitimate business purposes.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@makkpressapps.com

Phone: +1-307-212-6877

Website: https://help.makkpressapps.com